How to Order a Governement Verification/Confirm (HUD or Medicaid)? 

Please log into your BankVOD account via www.bankvod.com/gov, then "Client Login".

Go to “Order a Verification”, then select the type of program you need. There are 2 choices – HUD and Medicaid/Medicare. Please choose the appropriate option, and select the Bank that your applicant currently banks with.

Step 1 - BankVOD Order Form

You will notice that many of the fields are already pre-populated. However, please complete the following fields:

• Tracking - This can be anything to help you identify the request, such as the Applicant’s name.

• Account Holder - This is the Applicant’s First and Last Name
• SSN - The FULL social security number must be entered
• DOB - Enter the Applicant’s date of birth - 2 digit month, 2 digit date, 4 digit year
• Account Type - Enter type of account such as checking, savings, etc. - Optional except for Citi
• Account Number - Enter the account number - Optional except for Citi
• Effective Date - Enter the date that you need verified - Optional except for Citi

Note that if banking account information is NOT available, you may SKIP this section and move to Step 2! This does not apply to Citi – full account number required for Citi requests.

Step 2 - Uploading Documentation

• Please click “Select File” to locate the signed/dated authorization to upload

• When the yellow dot turns green, click “Step 3”
• Congratulations! A BSI Order number will populate on the next screen. You will also receive an email confirmation with this information.

The completed response will be received electronically through your BankVOD account. An email confirmation is sent to the requestor when the request is available for download.

💡Helpful Tip:  Before starting the order, please ensure that you have the signed/dated authorization from your applicant in .pdf format saved to your Desktop!  During the ordering process, you will be prompted to upload this document to send with your request.