How can we help?

Enrollment

Enrolling as a bankVOD Government Requestor enables you to order verification services for government programs such as HUD and Medicaid/Medicare. This guide provides step-by-step instructions for completing the enrollment process.

Step 1: Access the Enrollment Page

1. Go to www.bankvod.com/gov or https://www.bankvod.com/gov/enroll
2. Click Enroll Now
   
   

Step 2: Complete Organization Information

Organization Details:

• Organization/Facility Name: Your government agency or facility name
• Address: Street address, City, State, ZIP
• Address 2: Suite/unit (optional)
• Country: Defaults to United States

Contact Information:

• Contact Name: First and Last name
• Contact Email: CRITICAL - Primary account communication
• Phone: Your organization's contact number
  
  

Step 3: Review and Submit

1. Follow the prompts for enrollment
2. Review all entered information for accuracy
3. Click Submit
   
   

Step 4: Activate Your Account

After Submission:

• Confirmation email sent to your contact email
• Email will contain an ACTIVATE ACCOUNT link
• CRITICAL: You must click this link to activate your account
  
  

Step 5: Set Your Password

Password Requirements:

• Password length must be between 10-30 characters long
• Contain at least one number
• Contain at least one UPPERCASE letter
• Contain at least one LOWERCASE letter
• Contain at least one special character: `~!@#$%^&*()_+={}[]|:;"<>,.?/-
• Cannot contain your Login ID
  
  

What's Next

After You Enroll:

• Welcome email received
• Account activated
• Password created
• Ready to order verifications
  
  

Important Notes

• Your contact email is where all notifications will be sent
• Add bankVOD to your safe sender list
• Keep your login credentials secure
• Your login ID is the email address you provided during enrollment

Questions? Contact our Support Team