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How can we help?

User Guides Menu

 

Main Menu

The Main Menu is the central navigation hub for managing verification orders, updating password settings, and downloading forms. 

 KB-GovernmentRequestor-MainMenu
 

Order a Verification 


Initiating new verification requests: 

  • Selecting verification type (HUD & Asset, Medicaid/Medicare) 

  • Uploading required documents 

  • Selecting participating financial institutions 

  • Reviewing order details and submitting
     

My Orders 


Tracking and managing active verification requests: 

  • Viewing all submitted orders and their statuses 

  • Filtering orders by date, type, or status 

  • Accessing order details and documentation 

  • Downloading completed verification reports 

  • Understanding status indicators (pending, in progress, completed, etc.)

Change Password 


Updating your current password to a new password for security and ease of account access 



Questions?
Contact our Support Team