BankVOD Logo

How can we help?

  • There are no suggestions because the search field is empty.
User Guides Menu

 

QC / Re-Verification

QC/Re-Verification is a specialized verification service designed for Mortgage Quality Control firms, auditors, and secondary market review teams to validate the accuracy of retroactive consumer account information and detect potential fraud in previously completed loan files.  

KB-ConsumerRequester-QCReverification-1


Step 1: Start Your Order
 


  1. Log in to bankVOD 

  2. Click ORDER A VERIFICATION 

  3. Find QC/Re-Verification card 

  4. Click blue Select button
     

Step 2: Choose the Bank 


You'll see cards for different banks showing: 

  • Bank name 

  • Processing time (typically 2-3 days) 

  • Price (typically $26.50) 

Select the bank where borrower had account at time of original loan 

Note: Must select from Out-of-Network banks list for QC verifications 
 

Step 3: Complete the Order Form 


Your Information: 

  • Your Name: First and Last 

  • Your Email: Where QC report will be sent 

  • Date: Today's date 

  • Tracking Number: QC sample ID or loan number 

Borrower Information: 

  • Full Name: As appeared on original loan application 

  • SSN: Full 9-digit Social Security Number 

  • All Addresses: Include all addresses during tax years being verified 

CRITICAL Fields: 

Account Information: For each account being verified: 

  • Account Type: Checking, Savings, etc. 

  • Account Number: From original documentation 

  • Effective Date: DATE OF ORIGINAL VOD OR STATEMENT  

    • This is the historical date you're verifying! 

    • Example: If original VOD dated 5/1/2025, use 5/1/2025 

    • This tells bankVOD what date to verify balance "as of"
       

Step 4: Add Multiple Accounts 


Complete a row for each account: 

  1. Select account type from dropdown 

  2. Enter account number 

  3. Enter effective date (same date as original VOD) 

Can verify multiple accounts in one order 

Leave unused rows blank 
 

Step 5: Add Comments 


CRITICAL - Include: 

  • "QC audit - verifying balance as of [original VOD date]" 

  • "Original VOD showed $XX,XXX balance" 

  • "Loan closed [date]" 

  • "QC sample #[number]" 

  • "Investigating potential fraud" (if applicable) 

Example: 

QC audit for loan closed 6/15/2025.  
Original VOD dated 5/1/2025 showed $50,000 balance. 
Need verification of actual balance as of 5/1/2025. 
QC Sample #QC-2025-847 

Step 6: Upload Documents 


Required: 

  • Original VOD or bank statements from loan file 

  • Loan application (1003) 

  • Authorization (if company policy requires) 

Recommended: 

  • Closing documents 

  • Any suspicious documentation
     

Step 7: Select Payment & Submit 


Payment: 

  • Typical cost: $26.50 per verification 

  • Varies by institution 

Review carefully: 

✓ Effective dates are CORRECT (historical dates, not today!) 
✓ Account numbers from original documentation 
✓ Borrower information matches loan file 
✓ Your email correct 

Submit order and save confirmation number 
 

After You Submit 


Process: 

  1. bankVOD contacts financial institution 

  2. Institution retrieves HISTORICAL data for effective date 

  3. Report generated showing balance as of that past date 

  4. Report emailed to you 

Delivered via: 

  • Email to your address 

  • Available in MY ORDERS 



Questions?
Contact our Support Team

Additional Resources