BankVOD Logo

How can we help?

  • There are no suggestions because the search field is empty.
User Guides Menu

 

Pay My Balance

The Pay My Balance page is your central hub for managing outstanding invoices and making payments for verification services. This page allows you to view your current balance, review recent invoices, and submit payments via credit card or ACH (Automated Clearing House) bank transfer.

KB-ConsumerRequester-PayMyBalance

Key Functions


  • View current balance due
  • Review most recent invoice
  • Make credit card payments
  • Submit ACH bank payments
  • Pay full balance or partial amount
  • Maintain payment records


Payment Methods


Option 1: Pay with Credit Card (Default)

Accepted Cards:

  • Visa
  • Mastercard
  • Discover
  • American Express (AMEX)

How to Pay:

  1. Select "Pay with Credit Card" (default option)
  2. Enter credit card information
  3. Enter payment amount
  4. Click Submit
Option 2: Pay with ACH

ACH Payment:

  • Direct bank transfer
  • Requires bank account information
  • May take 2-3 business days to process

How to Pay:

  1. Select "Pay with ACH"
  2. Enter bank account information
  3. Enter payment amount
  4. Click Submit


Making a Payment


Step 1: Review Your Balance
  • View current balance due
  • Review recent invoice details
  • Note any upcoming due dates
Step 2: Select Payment Method

Choose either:

  • Credit Card (immediate processing)
  • ACH (2-3 business day processing)
Step 3: Enter Payment Amount

Amount to Pay Field:

  • Enter the amount you wish to pay
  • Use decimal format (e.g., 150.00)
  • Dollar sign ($) not required
  • Can pay full balance or partial amount
Step 4: Complete Payment Information

For Credit Card:

  • Card number
  • Expiration date
  • CVV/Security code
  • Billing address
  • Cardholder name

For ACH:

  • Bank name
  • Routing number
  • Account number
  • Account type (checking/savings)
  • Account holder name
Step 5: Submit Payment
  1. Review all information for accuracy
  2. Click Submit button
  3. Wait for confirmation (do not refresh page)
  4. Save confirmation number for records


After Payment


Confirmation:
  • Confirmation number displayed
  • Confirmation email sent
  • Payment receipt available for download
Account Update:
  • Balance updated after processing
  • Payment appears in transaction history
  • Invoice marked as paid or partially paid


Viewing Invoices


Recent Invoice Section:
  • View most recent invoice details
  • See invoice date and amount
  • Download invoice for records
  • Review verification charges
Invoice Details Include:
  • Invoice number
  • Invoice date
  • Due date
  • Total amount due
  • Itemized verification charges
  • Previous balance (if applicable)


Questions?
Contact our Support Team

Additional Resources